Passkeys aren't allowed on this account when trying to configure on iPhone

Closed. This question is off-topic. It is not currently accepting answers.

This question does not appear to be about web applications within the scope defined in the help center.

Closed 25 days ago.

I want to configure a passkey for my Google account.

On my iPhone I

surf to https://myaccount.google.com
click the Security tab
click Passkeys
I'm shown a screen stating "Passkeys aren't allowed on this account. Contact your admin for help"

This is a Google Workspace account, and I'm the administrator. But I can't find any passkeys settings on https://admin.goolge.com

This is happening for all users in my Google Workspace.

How do I resolve this?

edited May 4 at 7:23

Wicket

1486 bronze badges

asked May 3 at 16:09

Klas Mellbourn

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3

Reading their announcement @ https://blog.google/technology/safety-security/the-beginning-of-the-end-of-the-password/ (Dated May 3) I can see that they don't yet have an option to enable passkeys for Google Workspaces. > For Google Workspace accounts, administrators will soon have the > option to enable passkeys for their end-users during sign-in.
– Thomas Rankin
May 3 at 16:53
I closed this question because the referred article clearly says that the feature is available for personal accounts. The textual statement is "Starting today, you can create and use passkeys on your personal Google Account."
– Rubén ♦
May 3 at 17:47
1

@Rubén The original link does not explicitly mention workspace accounts. I agree that I should have read the article more carefully, but it was an honest mistake. It seems strange to me to classify the question as "off topic". Sure, it now has an obvious answer, but it is still on topic.
– Klas Mellbourn
May 4 at 7:36
Besides being a question about using a webapp it should be relevant and interesting to be answered by experts. The goal is to build a knowledge base (something closer to Wikipedia than a help desk log). Something we have not done yet is to take advantage of Web Applications Chat. It is possible to add entries from RSS feeds automatically, but an audience should be willing to chat about posts like the one you referred to.
– Rubén ♦
May 5 at 3:25
1

Relevant Web Applications Meta posts where the community requested an explanation for the closing of this and dozens of other questions. Do the moderators plan to close most questions…? | Is “needs details or clarity” connected to the article on meeting quality standards? | Why do the moderators refuse to clearly state whether showing research is a requirement when posting a question? I urge users to participate in these relevant meta posts by voting, commenting, and posting on them.
– galacticninja
May 5 at 23:57

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