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The Question
On a phone using Android and Chrome, I'm signed in to Skype, I easily access my account-details-page, but cannot get to the actual video-chat page ( something called something like go.skype ) ?

I am using Skype on the web on Chrome-browser ( the latest version ), but I am not using the Skype App.

  • There is the little-drop-down-box made of 3 or 4 little horizontal lines, and there is the Skype drop-down-box with a little arrow next to it. Both drop-down-boxes give exactly the same options, and none of the options in the drop-down-box menu lead to the actual video-chat page ( something called something like go.skype ).
  • Have there been any recent changes to Skype on mobiles that you can no longer get to the actual video-chat page ( something called something like go.skype ) without installing the Skype App.
  • I did try typing "go.skype", and I think I got to a "go.skype" page, but it was not the actual video-chat page and did not seem to have any links leading to it.
  • I tried the web.skype.com page, but it never loads.
  • I am using the latest version of Chrome, and my mobile ( bought 2016 ) handles youtube pages effortlessly, so it should be more than fine for Skype.
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  • Instead of the date when you bought your mobile, add the the brand model, the Android and Chrome versions. Commented May 11, 2023 at 6:34

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Go to https://web.skype.com/ using Google Chrome for Android.

Note: By default, Google Chrome works on mobile mode. I just created a Microsoft Account, and Skype user profile using my Mac Mini. Then, on my Android Xiaomi, I opened https://web.skype.com and created a new meeting. It worked fine.

If it doesn't work, try changing Google Chrome to Desktop mode.

Google Chrome Help Center

Relate help article, just for reference.


You haven't mentioned that you have reviewed the Skype system requirements. Here is the link to the corresponding webpage: What are the system requirements for Skype?.

Skype for Web system requirements

Skype for Web
Supported web browser Skype for Web is supported on most desktop and mobile browsers. You can check your browser compatibility here. If your browser is not supported, you can download Skype for your device.

Note: Users on Windows 7 or Windows 8/8.1 may be able to sign in but may not receive the full experience of Skype for Web.

Adapted from What browsers are supported for Skype for Web?

It's easy to use Skype on the Web with most modern browsers. Check the table below to verify that your preferred browser is supported.

Browser Platform Messaging Calling
Google Chrome Mobile Supported Supported

The URL to use is https://web.skype.com/

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  • Although I now got the "web.skype.com" link to finally load 'only' in "Desktop mode", it barely functions at all in terms of selecting and changing settings, and there is no Chat-Screen showing at all ( I am trying all the settings ), and I cannot find the setting for 'Making A Test Call', so my modern-smartphone ( from 2016 ) with the latest Chrome-Browser has as many problems with Skype as my antique laptop Commented May 11, 2023 at 1:31

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