How do I make a user an org admin on Jira? The existing documentation (as of 2023-05-26) is incorrect and references menu items that do not exist.

1 Answer 1


If you are an org admin, you can make another user an org admin. Assuming the user already exists:

  • login to admin.atlassian.com
    • (if you have access to multiple organizations) click on the organization name
  • click the "Directory" tab
  • click the username you'd like to make an org admin
  • click ... in upper right
  • click "assign organization role"
  • select "organization admin" radio button
  • click "update"

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