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My mom just got a laptop. She's 82 and speaks French and English.
Do you know any nice and easy tutorials for Gmail, the web...?
She's been using Word a few years so she's not totally lost, but the web side of things is really new for her.

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Google has a video tutorial site, TeachParentsTech.org, with a bunch of videos by Googlers explaining common computer activities.

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Gmail
You could start with these video tutorials: https://mail.google.com/support/bin/static.py?page=guide.cs&guide=21758&topic=21763

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You can find several different tutorials on all things Internet at About.com Internet for Beginners.

If you prefer video tutorials, you can search YouTube with words like "gmail tutorial".

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