Cleaning "all mail" in Gmail, I noticed there was a lot of unread messages that were not in the inbox, in the trash or in some label. They're just messages that I received and had never seen... This is not the first time I think the messages are skipping the inbox, but I don't have any filter with "skip the inbox" and it's not a POP account. I'm using Priority Inbox.

What should I do to prevent this from happening?

Where go these messages?

Two screenshots: The first my inbox with no unread messages, including the labels:

inbox with no unread messages The second, after an "is:unread" search. Note that before performing the search, I cleaned the spam and the trash. I just don't know where are these unread messages, once they aren't in the trash, the spam or in any labels.

after an _"is:unread"_ search

  • 1
    Hmmm... I don't know, never seen this before. Would be great to get a screenshot with personal information blurred out. Make sure you click on a individual message when you take the screenshot.
    – phwd
    Commented Dec 12, 2011 at 1:39
  • @phwd, now I don't have none because I cleaned yesterday. Should I wait a new message to post a screenshot or close this question and ask later when I have the screenshot? Thanks
    – Beatrix
    Commented Dec 12, 2011 at 13:05
  • @phwd, I finally done the screenshots.
    – Beatrix
    Commented Dec 22, 2011 at 12:13
  • I have this issue too!!!
    – nemke
    Commented Jan 8, 2012 at 23:44
  • 1
    Yes, I submitted a bug to Google. I also asked on my twitter profile and had a response from one follower. He wasn't even aware of the problem until he searched with in:unread. I think that all people should file a bug to Google so they can become aware of the problem.
    – nemke
    Commented Jan 9, 2012 at 21:06

2 Answers 2


You might want to delete all your filters and recreate them. I had a similar problem and I think it was just a complicated filter setup. Recreating the filters helped me.

  • this solved the same problem for me.
    – Andres SK
    Commented Jun 11, 2013 at 18:34

Notice that all the unread messages that you have in your account are from ProZ.com (excluding the once you have blurred) and also the latest email is dated to Sep 24 - i.e., many months ago. It's possible that you have a label/filter that is making this messages skip the inbox. You should really check out each and every filter that you have. Also, I have checked it out for my inbox and this has happened to me too. I am not sure but I think this happens when you are receiving a large number of emails from the same forum/same email address frequently and you do not read them for quite some time and "Archeive" them manually for a few times - the emails coming after that are archived automatically.

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