Forwarding mail when an individual is not CCed

Question

I have a client who often forgets to CC my boss. I'd like to set up a Gmail filter that detects when he isn't in the To/CC fields for e-mails from this client and forwards a copy to him.

Is this possible using Gmail's filters?

Answer 1

You can use the - minus symbol to specify NOT and you can put miltiple arguments simply by separating them with a space.

Create a filter with the following:

FROM: [email protected] TO: [email protected] [email protected]

The above filter will return emails that are from [email protected], have been mailed to [email protected] but have NOT been mailed to [email protected].

Now you just need to set that filter to auto-forward to you boss' email address

Answer 2

Try a filter based on if the address is even in there at all. Something like the following:

Doesn't have: [email protected]

This should highlight any incoming emails that do not contain the above email address anywhere which you could then target to forwarding on to.

To preview the filter results, run this in the search:

-{[email protected]}