Is there a way to delete only messages coming from specified address, leaving any followup answers (conversations) in the mailbox?

I'm receiving a lot of messages from automated ticket system. I would like to delete all messages coming from that system, but I would like to keep any answers from real people in my mailbox.

Alternatively I would be happy with deleting only messages from specific address that do not have any other messages in conversation.

1 Answer 1


You could experiment with turning off the conversations setting. Note this

  1. Click on the gear symbol in the upper right corner
  2. Select Mail settings from the drop down
  3. In the conservation view section on the General Settings tab select "Conversation view off"

Then delete the messages you don't want.

I assume that you will have to delete the messages, or they will reattach themselves to the conversations.

You will now have to turn "Conversation view on" using the earlier procedure

  • This is exactly what I needed! Thank you!.
    – pawrog
    Apr 20, 2012 at 11:53

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.