This is how it looks currently:

When I click on Messages, it dims out and then doesn't display anything. I have tried the following:

  • Refreshed the page.
  • Tried it in latest versions of Safari, Chrome and Firefox.
  • Tried it on different computers.
  • Disabled adblocker and similar plugins.
  • Send a bug report for over a month ago without any respond.
  • Loaded up a picture of Mark Zuckerberg and spat on the screen.

There you go. I know what the issue is. For a great while ago, Facebook introduced something in Messages (where the screen dimmed and you could enter username, phone and similar, or simply choose to skip, I am sure someone remembers this) and since then, I can't get the window to show on my account, to skip those steps... therefore, it is stuck like this.

  • Try m.facebook.com/messages
    – mark4o
    Commented Apr 28, 2012 at 17:22
  • Thanks for sharing that link, while I can access my messages by the mobile site, it is only a desperate solution and not a permanent fix. Cheers regardless.
    – Laura
    Commented Apr 28, 2012 at 17:31
  • Do you have any ad blocker turned on? It seems like Facebook is trying to show a modal window and it's not showing.
    – Bibhas
    Commented Apr 28, 2012 at 17:42
  • No, as I stated above, I have disabled all plugins, including adblockers, and tried it on different computers and browsers. Same results.
    – Laura
    Commented Apr 28, 2012 at 17:46

2 Answers 2


Use this form to report an issue with blank messages.

Report an Issue with Messages


Try going to about:config, filter for storage and set dom local storage to false. Things all started working then. It turns off LSO cookies and Facebook has to push out content normally.

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