As a small-scale software developer, I need to track bugs and feature requests. Of course I could write something like this myself, or use something like Bugzilla, but my users probably feel my time is best spent on other things - such as actually fixing the bugs and adding the features. :)
I would love a low-cost option (this is a hobby that costs more than it makes), if possible with these features, in priority from most important at the top:
- Rock solid
- Issues a ticket number for each registered issue
- Support for multiple projects
- Possibility for discussion and research on each issue
- Nice, clean, simple, elegant design
- Possible to appear to be part of my site, i.e. set up DNS CNAME record so bugtracker.mysite.com points to my projects on the application provider site
I know I am probably asking for too much, but it is the web and 2010, so I should feel entitled to other people's work for free or cheap. ;)