I'm moving from Outlook to Gmail (in Google Apps) and am setting things up in it to make it as powerful as possible in being my daily driver... (like the message pane).
I want to set up Ctrl+R for "Reply", and Ctrl+U for "Mark as unread". And probably many other Ctrl+ ones therafter. But can't see a way to do it.
Have they added Ctrl and Alt to user-creatable keyboard shortcuts or are we currently stuck only with making Shift ones? (I see that's smart, just give a capital letter and that's a Shift+ shortcut.)