I'm looking for a program on behalf of other people, but in doing so it has struck me how few easy-to-use personal organiser type programs there are out there. Don't get me wrong, there are thousands of ones available, some free, some commercial, but they almost universally tend to be fiddly, unintuitive, and, bottom-line, more annoying than useful. This is particularly important when there is an emphasis on collaboration and mobile use!
A lot of the products put emphasis on use by external users - such as booking engine (for customers) or clocking-in/clocking-out features (for employees). I'm not actually looking for any of that - rather the inclusion of such services is likely to make the system more cumbersome if anything. Crucially, the system is being sought for non techies. Unfortunately, from my point of view, most websites that review these products place a great emphasis on these types of features - hence the question here. :D
Ideally the system would
- Integrate with Outlook (including Outlook's calendar)
- Be accessible by a smart phone
- Allow users to make and share appointments between a few colleagues, and most importantly, make notes relating to meetings.
- A UI which is based upon a calendar
It doesn't matter whether or not it is free.
What have your experiences which such systems been?