On Windows Mobile it is possible to configure Gmail, Google Calendar and Google Contacts with the mobile version of Outlook, using the Google Sync service that works like an Exchange server.

Now I'm trying to do the same thing on the desktop version of Outlook, but I get an error when I do "check name" and I can't continue. It is possible to workaround that?

(I don't want to use Google Sync, IMAP or other alternatives, I would like the Exchange-like functionality.)

  • What is the error? Jul 10, 2010 at 17:22
  • I get the error "Unable to complete the action, connection to Microsoft Exchange not available". It seems that the server (m.google.com) does not respond (but it works flawlessly on Windows Mobile).
    – Wizard79
    Jul 10, 2010 at 18:19

2 Answers 2


Outlook cannot set up an account that uses ActiveSync, it can only speak the native Exchange protocol through RPC (or RPC over HTTPS, also known as Outlook Anywhere).

Gmail only publishes an ActiveSync endpoint, so unfortunately on the desktop you'll need to use IMAP for email and Google Calendar Sync for calendars.

It appears that Outlook 2007 has proper support for calendars over WebDAV, so you might give that a try. You still won't be using the Exchange protocol, but at least you won't need a program sitting around just to sync calendars.


Just saw that according to the Microsoft website, Outlook 2013 will offer this feature.

Exchange ActiveSync Support Connect Outlook with Exchange ActiveSync, and you’ll receive push-based email, appointments, and contacts via the most popular email servers and services.

  • Thanks for the answer! Too bad I will never ever have Outlook 2013. I hate Windows 8 and Office 2013... I will not downgrade my Office 2010 just to get that feature.
    – Wizard79
    Sep 22, 2012 at 22:37

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