I’m trying to verify my account since a week now: I corrected the name and the date of birth, I gave them my phone number to enter a security code, and after all they asked me to upload a government issued ID. Now I’m waiting since a week and I didn’t get any response. Does somebody know how long this process usually takes and if there is anything I can do to speed it up?


All you need is this form and all you need to be is patient and vigorous and in the end you even get an eMail response from an actual human begin.

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