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I am using Gmail. I want incoming mail that matches a label to skip the inbox. This does not seem to work. The instructions from Gmail include the following:

To keep organized, many people like to have incoming messages automatically labeled and removed from their inbox until they can look at them later at a more convenient time. If you want to do this, make sure to select Skip the Inbox (Archive it) and Apply the label: when you create your filter.

The filter looks like this:

Matches: from:([email protected]) Do this: Skip Inbox, Apply label "Jean123", Never send it to Spam

However, such mail continues to appear in the inbox as well as All Mail. What am I doing wrong? (It also appears in a label for "Jean123" and I'm not sure how it got there but that is beside the point.)

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5 Answers 5

Reset to default
15

This can be fixed by using the Inbox settings page and uncheck the option to have important mail ignore filters.

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  • 8
    Also, ALL Mail goes to the "All Mail" box regardless of filters as the name implies..
    – TheX
    Oct 26, 2012 at 14:14
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The Inbox setting Filtered mail:Override filters - Include important messages in the inbox that may have been filtered out. will keep the hidden label "Inbox".

All messages have the "All Mail" label. The Override tells gmail not to strip the "Inbox" label if it believes the message is important. Your filer added the "Jean123" label, and kept it out of spam.

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1

If you are talking about existing emails appearing in inbox, maybe you skipped this step:

"Also apply to matching conversations"

before updating the filter.

enter image description here

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1

If you are getting the label added then that confirms that the filter is being applied, and then if most messages skip the inbox but only a few make it to the inbox then it is likely that Gmail is overriding your filter.

There is hidden setting under Settings > Inbox > Filter mail with two settings: * Override filters - Include important messages in the inbox that may have been filtered out. (default) * Don't override filters

Choose "Don't override filters".

Screenshot of Gmail's "Filtered Mail" setting.

source: https://www.theinternetpatrol.com/gmail-skip-the-inbox-filter-not-working-this-may-be-why-and-how-to-fix-it/

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0

goto: settings → Filters and Blocked Addresses → edit (particular label) → Continue → Skip the Inbox (checked)

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  • I don't know why people put down vote. I have answered to asked question. If you put down vote please put a comment for reason
    – mmk
    Jun 28, 2017 at 0:34
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    The OP said he already enabled "skip the inbox".
    – Ricardo Magalhães Cruz
    Nov 25, 2020 at 18:13
  • That is the most useful answer.
    – manymanymore
    Mar 9, 2021 at 7:07
  • @RicardoCruz, I am using Gmail. I want incoming mail that matches a label to skip the inbox. This does not seem to work. the steps in the answer resolve exactly the problem an author has.
    – manymanymore
    Mar 9, 2021 at 7:08
  • @RicardoCruz, The OP said he already enabled "skip the inbox". no, the OP did not say that
    – manymanymore
    Mar 9, 2021 at 7:09

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