Blogger comments disappear after switching to custom URL

Question

I recently switched to a custom URL instead of a *.blogspot.com URL, but now all the comments from my posts are gone. How can I get them back?

Update: I've been waiting several ~~days~~ weeks and they haven't shown up yet.

Community · Accepted Answer · 2017-04-13 12:57:16Z

I'm not sure exactly which of these caused it to work, but recently I made several changes:

I transferred the blog ownership from a Gmail account to a Google Apps Account on the same domain.
Instead of forwarding the naked subdomain with a CNAME record to ghs.google.com, I switched it to use a 301 redirect from the naked subdomain to www.
I added MX records to the naked subdomain and started using Google Apps Mail.

... and then suddenly all my comments appeared again. It has been about 3 weeks since they first disappeared.

Josh Curren · Accepted Answer · 2010-07-03 03:37:01Z

0

Just wait. I have heard of this happening before. It just takes some time for everything to update. So just wait a few hours and they should be back.

answered Jul 3, 2010 at 3:37

Josh Curren

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I saw people saying that too... sorry, I should have specified that I've already waited several days.
– Senseful
Jul 3, 2010 at 6:16

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Drake · Accepted Answer · 2010-07-03 13:36:54Z

0

It seems a known problem, there are dozens and more requests of help in Blogger support forum.

There is an official discussion to check for updates and submit info for help.

answered Jul 3, 2010 at 13:36

Drake

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That link you posted is for people that see a discrepancy between the comment count it shows and the amount of comments they actually have.
– Senseful
Jul 20, 2010 at 8:02

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jrc03c · Accepted Answer · 2010-07-07 19:43:12Z

0

Maybe you could try this (I'm just making this up, so don't trust it too much):

It's worth a shot, I suppose! Good luck!

answered Jul 7, 2010 at 19:43

jrc03c

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That sounds dangerous! It's supposed to work without doing something like this. I'm not sure how, but it now works (without having to do the steps you posted). Good out-of-the-box thinking though.
– Senseful
Jul 20, 2010 at 8:11

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4 Answers 4