I was trying to log into my gmail account when it said "looks like your signing in from an unusual location" then asked me to do step 2 verification. The strange thing about it is that the phone number and security question they asked are not any that I have set up and I am also using the same computer and internet I use every day. Please help me understand this, anyone!
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1It sounds like someone has been able to "steal" your account and use the security features against you. You should start with Google Account Recovery and see if you can get your account back.– aleNov 15, 2012 at 17:43
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@AlEverett can you post that as an answer?– Rebecca DessonvilleNov 15, 2012 at 23:00
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It's not much of an answer but okay.– aleNov 16, 2012 at 1:53
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1Does this answer your question? How do I recover my Google account (or Gmail) password or username?– Rubén ♦May 28, 2020 at 16:26
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1 Answer
It sounds like someone has been able to "steal" your account and use the security features against you.
You should start with Google Account Recovery and see if you can get your account back
