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I have been asked why this site is getting a high self-referral on a site. We are using a custom tracker script that loads GA up and adds events to elements but it doesn't do more then load GA.

The Question is, to be clear: With everything given below, what would/could be done to stop self-referrals? All known and accepted fixes are applied.

The URL that has all the self-referral is at http://admission.wsu.edu/applications/index.html .

Here is a shot of the stats:

Statistics

What the JavaScript does is put out basically:

var domain = "admission.wsu.edu";
var account_id = "UA-xxx-xxx";

pageTracker = _gat._createTracker(account_id);
pageTracker._initData();

pageTracker._setDomainName(domain);
pageTracker._addIgnoredRef(domain);
//pageTracker._setAllowLinker(settings.allowLinker); // skiped

and is set up so that it follows most any tips from:

https://www.google.com/#hl=en&sclient=psy-ab&q=google+analytics+prevent+self+referral&oq=google+a&gs_l=hp.3.1.35i39l2j0l2.2483.9554.0.12135.8.8.0.0.0.0.465.1569.0j6j1j0j1.8.0.les%3B..0.0...1c.1.vLMd0qUkSIc&pbx=1&fp=1&bpcl=36601534&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.&cad=b

Some other notes here is that we have used the Google Debug tools to probe where it's coming from, but here is an example output of the debug tool from onload through one click on the "freshman" box.

Track Pageview ga_debug.js:18
Tracking beacon sent!
utmwv=5.3.8d&utms=3&utmn=855849709&utmhn=admission.wsu.edu&utmcs=UTF-8&utmsr=1680x1050&utmvp=1135x855&utmsc=32-bit&utmul=en-us&utmje=1&utmfl=11.5%20r31&utmdt=Application%20Forms%20-%20Admissions%20-%20Washington%20State%20University&utmhid=432175280&utmr=-&utmp=%2Fapplications%2Findex.html&utmac=UA-XXXXXXXX-1&utmcc=__utma%3D7062370.736664850.1348591296.1350926235.1350998005.4%3B%2B__utmz%3D7062370.1348591296.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmu=GJAAACAAAC~ ga_debug.js:18
Account ID               : UA-XXXXXXXX-1
Page Title               : Application Forms - Admissions - Washington State University
Host Name                : admission.wsu.edu
Page                     : /applications/index.html
Referring URL            : -
Hit ID                   : 432175280
Visitor ID               : 736664850
Session Count            : 4
Session Time - First     : Tue Sep 25 2012 09:41:36 GMT-0700 (Pacific Daylight Time)
Session Time - Last      : Mon Oct 22 2012 10:17:15 GMT-0700 (Pacific Daylight Time)
Session Time - Current   : Tue Oct 23 2012 06:13:25 GMT-0700 (Pacific Daylight Time)
Campaign Time            : Tue Sep 25 2012 09:41:36 GMT-0700 (Pacific Daylight Time)
Campaign Session         : 1
Campaign Count           : 1
Campaign Source          : (direct)
Campaign Medium          : (none);
Campaign Name            : (direct)
Language                 : en-us
Encoding                 : UTF-8
Flash Version            : 11.5 r31
Java Enabled             : true
Screen Resolution        : 1680x1050
Browser Size             : 1135x855
Color Depth              : 32-bit
Ga.js Version            : 5.3.8d
Cachebuster              : 855849709 ga_debug.js:18
Track Event ga_debug.js:18
Tracking beacon sent!
utmwv=5.3.8d&utms=4&utmn=774673777&utmhn=admission.wsu.edu&utmt=event&utme=5(inpage*jump*Apply%20as%20Freshman%20Section)(1)&utmcs=UTF-8&utmsr=1680x1050&utmvp=1135x855&utmsc=32-bit&utmul=en-us&utmje=1&utmfl=11.5%20r31&utmdt=Application%20Forms%20-%20Admissions%20-%20Washington%20State%20University&utmhid=432175280&utmr=-&utmp=%2Fapplications%2Findex.html&utmac=UA-XXXXXXXX-1&utmcc=__utma%3D7062370.736664850.1348591296.1350926235.1350998005.4%3B%2B__utmz%3D7062370.1348591296.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmu=WJAAACAAAC~ ga_debug.js:18
Account ID               : UA-XXXXXXXX-1
Page Title               : Application Forms - Admissions - Washington State University
Host Name                : admission.wsu.edu
Page                     : /applications/index.html
Referring URL            : -
Hit ID                   : 432175280
Hit Type                 : event
Event Name               : inpage
Event Type               : jump
Event Label              : Apply as Freshman Section
Event Value              : 1
Visitor ID               : 736664850
Session Count            : 4
Session Time - First     : Tue Sep 25 2012 09:41:36 GMT-0700 (Pacific Daylight Time)
Session Time - Last      : Mon Oct 22 2012 10:17:15 GMT-0700 (Pacific Daylight Time)
Session Time - Current   : Tue Oct 23 2012 06:13:25 GMT-0700 (Pacific Daylight Time)
Campaign Time            : Tue Sep 25 2012 09:41:36 GMT-0700 (Pacific Daylight Time)
Campaign Session         : 1
Campaign Count           : 1
Campaign Source          : (direct)
Campaign Medium          : (none);
Campaign Name            : (direct)
Language                 : en-us
Encoding                 : UTF-8
Flash Version            : 11.5 r31
Java Enabled             : true
Screen Resolution        : 1680x1050
Browser Size             : 1135x855
Color Depth              : 32-bit
Ga.js Version            : 5.3.8d
Cachebuster              : 774673777

I have inspected like crazy to find where this self-referral is coming from and how to prevent it as it's only coming from this one area.

Anyone have any insight on the cause and correction of this issue?

Improve this question
3
  • Why would anyone have bumped this to the homepage 5 years later and then down vote it? The issue in the end was that it was Google's issue, nothing with the set up, they later introduced the self referral filter and now I think it is just automatic
    – Quantum
    Jun 12, 2017 at 17:48
  • 1
    @pnuts oh I would deleted it if i could. It has come far from relevant or even helpful.
    – Quantum
    Aug 30, 2017 at 21:49
  • 1
    "You cannot delete this question as others have invested time and effort into answering it." is what it says. lol.. i think you are the reason, but someone put effort in lol.. oh well.. I marked it as null question below
    – Quantum
    Aug 30, 2017 at 21:56

2 Answers 2

Reset to default
1

GOOGLE CHANGED THE WAY THEY DO THINGS AND THIS QUESTION HAS BECOME POINTLESS AS THERE IS A SETTING FOR THAT IS ON BY DEFAULT TOO.

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0

You should remove the _initData call.

It's deprecated and it can cause self referral issues when used before _setDomainName and _setCookiePath as you are using.

You should really look into upgrading your analytics tracking code to use the async format. That should also improve the self-referral issues because it tends to work faster.

One things that causes self-referrals is when the analytics code doesn;t have enough time to run on the landing page.

eg: The user navigates away from the home page before the analytics had the chance to run.

Improve this answer
1
  • super.. I'll try and see if that helps. Thanks I'll get back
    – Quantum
    Jan 22, 2013 at 2:29

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