I'm having trouble with messages on Facebook. When I try to open the page, it turns blank. I've tried to reload the page but it doesn't work.

I've also tried to log in as a different user and read messages, and that works. I tried it to make sure it wasn't a browser-related problem as I use IE8.

Any tips?

1 Answer 1


A quick method is to press shift while clicking on refresh button in any of the browsers. This will completely reload the page overwriting all cached files.

  • Shift+Refresh is only applicable on certain browsers; each has its own way of handling things. See Wikipedia's guide for a full list. Oct 18, 2013 at 23:41
  • This is not a reload or cache issue. I've run into it and once it started, I could not read my newsfeed or any other page on any of 4 browsers (including a new one I had never used before) and only got a white screen, but someone else in the house could read their newsfeed and other pages just fine.
    – Tango
    Sep 28, 2015 at 15:51

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