5

I had an Yahoo account which I haven't accessed for months, and now when I try to log in again Yahoo asks me to answer two security questions, which I don't remember. Let's face it, everyone enters some random string in those fields when they are completing their registration process.

I know my password and they don't let me log in before I tell them what's my pets name is (which would be hardly secure since every friend would know my pet name). I contacted their "customer care" and got no reply.

Is there anything I can do to get my account back? I only needed it for the Yahoo Messenger service (with Pidgin)...

  • I don't enter random things into those fields as I know I may need them at some point. Also, you'd hope friends who know the names of your pets, are decent friends and would not try to break into your accounts. – ComputerLocus Mar 15 '13 at 5:09
1

You could try setting a new password by using the "Forgot Password" feature that'll send a link to alternative email address or phone number. and if you don't even have access to those I'm afraid only customer care can help you.

| improve this answer | |

Not the answer you're looking for? Browse other questions tagged or ask your own question.