8

Slashgear says that Now all developers in the Google Play Store will be able to respond to any and all comments or reviews.

But I can't figure out how. In the developer console, here is the UI I have to see reviews:

enter image description here

No hidden button appear on mouseover or anything.

  • Is the answer button hidden somewhere?
  • Do I have to change a setting to enable it?
  • Has the feature not been deployed yet?
Improve this question
1
  • it's not available for all yet. Slashgear had jumped the gun – Sathyajith Bhat♦ Jan 21 '13 at 9:10
4

This was before, but now all Google Play developers can reply to user reviews. check this article: All Google Play Developers Can Now Reply to User Reviews

In order to reply on reviews, please follow these steps posted Here in Developer console help center:

  1. Sign in to your Google Play Developer Console.
  2. Select an app.
  3. On the left menu, click Ratings & Reviews > Reviews.
  4. In the "Reply to this review" box, type your response.
  5. Select Publish Reply.

Screenshot for clarification: enter image description here

Improve this answer
3

This feature is currently only available to select developers, not all. I also do not have this ability.

From Developer Console Help:

We are also piloting a new developer response feature, where select developers can publicly reply to any comment once. In such a case, an email will be sent to the commenting user with an option to update the comment or contact the developer directly through the support email address provided in the Google Play Developer Console.

Improve this answer
4
  • @user99572isfine See edit ;) – Liam W Mar 3 '13 at 18:06
  • cool, you got my upvote – user 99572 is fine Mar 4 '13 at 8:08
  • Hi, is it still available only to selected developers? Is there a way to request that feature? – Frank Aug 7 '16 at 11:40
  • @Frank: See the other answer – Rubén♦ Oct 13 '16 at 12:20

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.