Of course I can't reproduce it now! However, about 20% of the time when I try to login to my Gmail account (because my wife is logged into hers), it gets stuck in an infinite redirect loop. I always end up surfing around to different Google sites for a while, and then eventually it fixes itself.

Anyone know how to fix this? What causes it?

8 Answers 8


A couple things to try:

  • Clear your cookies (if a duration is allowed, I'd try "everything")
  • Clear your cache (if a duration is allowed, I'd try "everything")
  • Make sure your system time is correct.
  • If none of that works, try logging in with labs disabled: http://mail.google.com/mail/?labs=0
  • 1
    FWIW I just remedied the infinite loop problem on iPad iOS 5 safari by clearing browsing history only.
    – alx9r
    Commented Nov 5, 2012 at 20:14
  • doesn't work for me.. :(
    – Shrey
    Commented Dec 11, 2013 at 14:38
  • Just clearing cookies on Chrome worked
    – Pro Q
    Commented Apr 17, 2017 at 16:39
  • For me adding recovery email and recovery phone solves the problem myaccount.google.com
    – Arul
    Commented Aug 3, 2017 at 8:56

I found that it was the Smart Labels feature available in Labs that caused the infinite redirect loop. After using http://mail.google.com/mail/?labs=0 to get into my mail, I disabled that lab feature. After that, I could access email again normally. It's a shame this answer (specifically to use the labs=0 URL) isn't listed anywhere in the Google Apps help site.

  • 1
    Doesn't work for me. This happens for all google apps, and not just gmail.
    – yoniLavi
    Commented Jul 27, 2014 at 15:37

I started experiencing the infinite loop upon login after I added https://mail.google.com to my list of trusted sites in IE11 (Tools → Internet Options → Security → Trusted Sites → Sites → Add)

Once I removed https://mail.google.com from my trusted sites list, the issue cleared up.


Seems like clearing the cookies should help it, however that would be annoying to do every time you want to login to your Gmail account.

I would therefore suggest that you either ask your wife to use the private browsing/incognito mode of your browser, or that you create a separate browser profile for each of you (with Chrome, you can use ChromeDeck: http://lifehacker.com/5549178/chromedeck-creates-and-manages-multiple-chrome-profiles).

Alternatively, if you are happy to use a desktop client, such as Thunderbird, that should also solve your issues, albeit indirectly.

  • 1
    I have multiple accounts that I sign in and out of. The redirect loop is not normal. Just to clarify, I was not saying clearing data needed to be done every time, just once to get out of the corrupted state. Commented Jul 18, 2010 at 2:51
  • You can avoid signing in and out by using the multiple sign-in feature
    – Itamar
    Commented Sep 19, 2011 at 8:17

I had to enable third-party cookies to make mine work. After cleaning everything out and logging in, the cookies I had were: google-analytics.com googleusercontent.com gstatic.com youtube.com

So, that's what google registers you with upon log in.


I have the same problem: on desktop, switching between profiles works fine but on mobile either I always get to the first account page or get infinite redirects between two accounts.

The workaround that works for me: Switch on "PC version" option in settings (but then you get desktop view of your inbox, of course).


I fixed it by disabling the Hola extension in chrome.


I have the same problem on my Android phone when I log into 9 Gmail accounts. The last Gmail account X that I added always routes me to the first Gmail account Y. After reading this thread, I cleared all my cookies and then re-logged into X first. It worked! I then added most of the other Gmail accounts and all worked fine, but maybe it is because I now log into 7 Gmail accounts instead of 9. I didn't have the initial problem when I logged into 8 Gmail accounts, so maybe 8 is the maximum number of Gmail accounts you can log in on Android phones.

  • 1
    Questions (and answers) here should be concerned with the web interface. How logins work on Android has little to no bearing here.
    – ale
    Commented Mar 9, 2017 at 15:52

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