I want to move the contacts from the Apps account. I have successfully exported them three times, once according to each of the formats provided by Google (Google CSV, "outlook-style" CSV and Vcards. I've looked in the files (using excel, CSV File View and notepad++) & they look fine - headers and data, etc.
When I attempt to import (I've tried all three multiple times) all I get is ... nothing. The window closes, no messages and no imported contacts.
I then tried TrueSwitch, but couldn't seem to get it to accept my credentials (tried very carefully five times, but it keeps complaining about not being able to connect to my accounts). If TrueSwitch worked it would be the ideal tool, based on what it claims it does - but I can't get it to work.
Searching on the web has only turned up variations on "make sure the CSV file is formatted correctly - has the right headers, etc." It is correct, because gmail created it. And I've visually verified it.
If someone has an idea how I can get my contacts imported or migrated to the new gmail account, I'd greatly appreciate it.