I set up my Google Voice number to forward to my AT&T number, but when I get texts from some people, the text appears to come from phone numbers I don’t recognize. The text message itself begins with the phone number the text is coming from, but even though that number is in my contact list, the message does not offer me the name of the person. I have an iPhone 4 and I'm running iOS 6.1. Any help is appreciated. Added for clarity: What google voice or iPhone settings can I change so that ideally a) the arriving text displays the sender's name rather than some obscure number (not their number) or somewhat less ideally b) the body of each text message is prefaced by the contact's name rather than their phone number. Perhaps b) can be done by entering iPhone contacts as google contacts?

  • Can you may be add a sample text as an example to show exactly what the problem is? Is the problem the phone number appears strange? Or is the problem the phone number appears correct, but the sender's name does not appear instead on the phone number shows? Your question, the way its framed, is not very clear.
    – joyjit
    Commented Oct 4, 2013 at 22:56

1 Answer 1


It is supposed to do that so that when you reply Google can get your response, save it to Google Voice, then route the text to the person you wanted. Otherwise it would go straight to the number and Google would not be able to record it to your inbox in Google Voice.


The number that shows up does not change for and is specific to your account and the number they sent the text from. So you can add it to your contacts, but it will only work for you.

  • The "Answer" given (with reference to help file 117605) misses the point of the original post. The question is: How do we get gmail/google voice to display the contact name of the person sending us text (or missed calls or voice mail)? Currently, the phone number is the only way these emails are identified, ie. "missed call from 619-555-1234" is what shows up in the inbox. In this example, the number 619-555-1234 IS in my contacts list, and there it is identified with a person's name. That name is what we want to see, not their number which we might not recognize. How can we get gmail to
    – user62981
    Commented Mar 11, 2014 at 19:16
  • "show us the name, not the number of the sender?" (this portion of the comment was truncated)
    – jonsca
    Commented Mar 11, 2014 at 20:24

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