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I would like to receive an e-mail every time someone sends me a Facebook message. I would like to spend less time on Facebook, but I don't want to miss the messages send to me.
I have checked the notifications tab in settings, and there are a lot of actions I can receive notifications for, save receiving a Facebook message. I know this was possible in the past, or even default, but I can't manage to turn it back on. I simply cannot find it in the settings.
Most of the answers suggested using the Report a Problem tool, but after submitting that form it said they don't guarantee a response, which pretty much meant it's not a support option and I'm still on my own. Then I found a help page that seemed relevant:
I don't receive notifications for new messages.
If you aren't getting notifications when you receive a new message, please let us know.
And the let us know portion linked to the page that says:
Missing Notifications
If you aren't getting message notifications, you've come to the right place. Please use this form to tell us more.
Here's the address: facebook.com/help/contact/230396490410489
After submitting I got a popup box saying they'll get back to me.
Until I can personally confirm that it worked, this is an option.
