I have an APlus.net hosting account, and I can't connect to the FTP. I can access the site, and I can log into the control panel on the aplus.net website. The error I get is:

Oops! Google Chrome could not connect to 19kmexfvk.site.aplus.net

Funny thing is all FTP, and only FTP, is blocked.

Does anyone have any ideas what the problem might be?


Hey there. If you'd like to email your contact and account details to customer.relations@aplus.net, a senior rep will reach out to you directly and offer you support.

Tip: Be sure you are using the following format to connect:


Hope this helps.

  • @Jennifer I removed your signature one is already supplied with your standard user card, which links directly back to your user page. – phwd Jul 22 '10 at 20:40

The problem was a DNS error on my intranet. I did talk to customer support and they were a great help. He said everything worked on his end, and answered a few questions. It turned out to be a router issue.

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