Need help getting into Facebook account after password reset

Question

Just the other day I noticed my ex had been in my account & I forgot to change my password & a couple days later I tried to sign back in & it said wrong password so I clicked on "I forgot my password" & I reset it. Well when I tried to sign in afterwards it said to try again in 23 hours.

I waited until the following night & tried again & now it says

this username is already in use. Please try again using a different username or email,"

But thats the same email I have always used to sign into my facebook.

What do I have to do to fix it?

Answer 1

Sounds like you need to contact Facebook support and report the account as "hacked".

Click on My account is hacked on this page. This will help you know what options Facebook makes available in your situation, as this will probably require several verifications and may need manual intervention.