Google Drive files and folders

Question

Recently, my Google Drive has been terribly messed up and I don't know if it has anything to do with installing the Google Drive for Desktop or not.

1. My list of files and folders aren't alphabetized, whether I click on "My Drive" or "Recent".
2. The header for my Drive ("Title Owner", "Last Modified") etc) superimposes itself on top of the first couple of files or folders in the list and I can't access those files. It seems the only way to correct this is to log out of Drive and back in, but that doesn't always work.
3. One Word doc I had saved (it's a table in Word) now has the column headers running vertically with the print running vertically (all in a vertical column instead of a row). Does Google not support this kind of doc now or what?
4. Some of my files are just plain gone. I found a couple of them in the trash bin but there is still one I can find but it shows an update date of 3-20-13. It's a file I use at least once a week, so now all my edits since 3-20-13 aren't there! What's up with that?

I am going nuts with Google Drive and am about ready to forget the cloud and go back to using my flash drive!! I have the free Google account, not the business one so I can't talk to them about it.

Answer 1

1. In the upper right, above your list of files, is a drop-down menu labeled "Sort". Your options are

   • Last edited by me
   • Last modified
   • Last opened by me
   • Title
   • Quota used

   Change to "Title" and you should be fine.

2. What browser are you using? Try a different browser or changing the size of your browser window.
3. Conversions of Word documents can be problematic. A formatting issue that Word will automatically fix for you may flummox Google Docs (and other conversion tools).
4. Search. Sometimes files are set to not appear in the "My Drive" view. Alternatively, click on the "Recent" option in the left-side menu.