13

Is there any way to change one's nationality in a PayPal account without having to open a new one?

4
  • @Rubén What's unclear? Dec 15 '20 at 20:31
  • This question was closed as a duplicate not as unclear. The other question is better as it include more details. P.S. This question was found while review another question that also was marked as duplicate of the same question.
    – Rubén
    Dec 15 '20 at 20:36
  • @Rubén The more recent question that should be closed as of the duplicate. I don't see any additional info, just written less concisely and seems to be about credit cards. Dec 15 '20 at 20:37
  • Not necesararily. The answers of the other question looks better than the answer of this one.
    – Rubén
    Dec 15 '20 at 20:39
8

As far as I know, this is completely impossible.

I have just run into the same issue, and browsed by PayPal account's settings thoroughly. I found not even a trace of something that would all changing nationality (you can, of course change currency, but this is not the case here).

You may try to contact PayPal's support, but I fear, that you've already answered yourself and that closing current account and opening new one, under new nationality is the only option.

8

The answer from Paypal's Customer Support:

---------- Forwarded message ----------
From: Paypal support
Subject: RE: Re: Questions About Address Changes

Dear Franck Dernoncourt,

Thank you for contacting PayPal. My name is Charles and I can understand the urgency and importance of this matter. Allow me to help you on this.

Please note that in order to change the nationality, you’ll have to close the existing PayPal account and then create a new one and selecting the nationality during the sign-up process.

Before you close your account please remove your financial details. Here's how to remove your financial details:

Go to 'Profile' and select 'My Money'. Depending on what information you want to remove, click 'Update' in the relevant section. On the next page, select the information you want removed and click 'Remove'.

Here’s how to close your old PayPal account:

Log into your PayPal account at www.paypal.com Click 'Profile' near the top of the page. Select 'My Settings'. In the 'Account Type' section, click 'Close account' and follow the instructions.

After you close your account, any transactions that are in progress are cancelled.

Here’s how to create a new PayPal account:

Go to www.paypal.com Click ‘Sign Up’ at the top of the page. Select your country or region and your language. Select the type of account you want to create, and then click ‘Get Started.’ Enter your information, and then click ‘Agree and Create Account.’

After you have confirmed your email address, you can use your new account.

We recommend that you add a credit card that was issued by a bank in the same country as the country on your PayPal account.

Yours sincerely, Charles PayPal

Copyright © 1999-2013 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349

I closed my Paypal account and now use http://venmo.com, which is much easier to exchange money with friends.

2
  • 2
    "to change the nationality, you’ll have to close the existing PayPal account and then create a new one" and it's not a joke, unfortunately. Oct 1 '16 at 8:16
  • 1
    it is also strange that you have to specify the nationality, and not the country of residence.
    – tridy
    Dec 3 '17 at 8:33

Not the answer you're looking for? Browse other questions tagged or ask your own question.