We are a recruitment business, and we use google mail.
All our job ad responses are emailed to our Google Mail account.
We keep getting duplicate ad responses from the same person, because a customer might apply one day, then a few days later forget they have applied and apply again.
Is there anyway that we can group all emails from one sender together?
I know about the conversation view, but usually that only groups emails together when I have replied to a customer's email. We have enabled conversation view, but we still get new emails from the same person essentially applying again.
We don't need all these duplicate emails.
What can I do?