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Since today, I'm no longer able to edit a specific Google Spreadsheet. Every time I try to make an edit, no matter which kind, an error message is displayed:

The action you're trying to perform is causing a fatal error and cannot be performed.

This happens wether I edit manually, or attempt to modify cells via script. The script will fail with the above message, either when the script ends, or on a SpreadsheetApp.flush() line.

Only one spreadsheet is affected. I have shared it with another account, but the error occurs on both accounts. There is even a Google Apps Scripts webapp that adds new rows to the sheet, which now also fails.

I did have an On modification event handler, which I have now disabled, but the problem persists. And I have not made any changes to any scripts.

Edit: A day later, the error message has changed to

Oops: A server error occurred. The page will reload

I normally use Google Chrome v. 32 on Windows 7/XP, but the problem exists also in Firefox 26 and Internet Explorer 9. I have disabled all browser extensions.

I tried making a copy of the problematic spreadsheet, and the copy works fine. I could have just used the copy, but that is hardly ideal when the URL to the original has been shared with collaborators.

What are my options for debugging this issue?

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  • Can you share the doc with us?
    – Jacob Jan
    Jan 22, 2014 at 14:40
  • Unfortunately not, in this case. Jan 22, 2014 at 14:54
  • What browser are you using Vidar and what version?
    – Jacob Jan
    Jan 22, 2014 at 20:18
  • I have edited that into the question. Jan 23, 2014 at 8:11

1 Answer 1

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The problem has now been resolved.

Luckily, the spreadsheet in question was owned by a Google Apps for Business account, so I could contact Google Support.

After contacting them and describing the problem, some days later the problem was resolved. I got the following message from Google Support:

Thanks for your patience as we investigated this issue. There has been a down-push on the current version of spreadsheets that has resolved the issue. Please let me know if you have any further questions.

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