I know that Gmail supports a way to delegate access to your email account. However, when I go into Gmail settings, I do not see the option to delegate access (screenshot below).

I am using Google Apps—is that the reason? If so, how do I enable email delegation?

gmail screenshot

  • I am the domain administrator. How do I enable mail delegation?
    – speedplane
    Apr 30, 2014 at 21:04

2 Answers 2


I figured it out! It's burried in a bunch of sub-menus:

  1. Log into your Google Apps account
  2. Click "Users" in the dashboard
  3. Click a user's name
  4. Click Google Apps Enabled
  5. Click Gmail
  6. Click User Settings
  7. Scroll down and check the "Mail Delegation" checkbox half-way down the screen.

Wasn't that easy?

Delegate access to gmail

  • 2
    Actually it's not that easy. Setting that checkbox doesn't cause an immediate change. "These changes may take up to 1 hour to propagate to all users." The fact that the option is hidden and doesn't show up right away makes this super hard and frustrating.
    – Paul Solt
    Jan 13, 2016 at 18:19
  • If you are part of a Google Workspace organization you will need the admin to enable mail delegation in the admin console

Apps > Google Workspace > Settings for Gmail > User Settings

The part that solved it for me:

After enabling this feature make sure to refresh your cache or login with incognito to see the new settings. I waited for 24 hours without it appearing but this solved the issue.

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