A friend of mine has asked for help because his Hotmail account, and Facebook account associated with it, have been hacked. There's no way to recover the Hotmail account - the hacker has secured it with alternative 'phone number and email address. However, my friend only wants his Facebook back as he doesn't use Hotmail.
My friend knows his Facebook email and his old password, from before the hacker changed it, and knows all of his friends.
- I enter his email address and old password. Facebook says: It's an old password, do you want to change it? Yes.
- Send an email to your Hotmail or sign in with your Hotmail?: No longer have access to these.
- Facebook says: Enter a new email where we can reach you: I enter an email address.
- Facebook will send codes to three of your friends in order to recover your Facebook account. Okay, great, continue.
- Now I see
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