I have a Yahoo Mail account that I forgot the password of. (I use it mostly because of Flickr.)

I tried changing it, but they have a bug that doesn't matter what password you put it you get an error:

you can't use any part of your name in your email

I even tried using only numbers and I get the same error.

As consequence my account got blocked. I have waited the 12hs and 24hs (it tells you different amount of hours in different places), but to no avail. It is still locked. (I do recall my secret answers.)

I even managed to send them an email, but the automatic message said they will answer me to the account that is blocked!

I tried calling their customer service, but I waited 3 hours on the line and they never answered.

I tried creating a secondary account to try to send them an email, but they force you to put a mobile phone.

Has anyone ever dealt with this successfully?

Update In the end I managed to solve this by using the Chrome or Firefox developer tools, I edited the textbox removing classes, validators and javascripts in several combinations until it worked. They never answered the phone or anything and it was really a miracle I managed to make it work this way.

closed as unclear what you're asking by pnuts, serenesat, jonsca Oct 31 '17 at 23:45

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

Browse other questions tagged or ask your own question.