I am trying to contact Netflix via live chat-- Netflix live chat support is now legendary, but for some reason, the live chat option is not available at the help page.
The help page behavior is the same regardless of whether I am logging into my account, or not; regardless of whether I am using Chrome or Firefox.
My experience is confirmed by at least one redditor.
I am in the U.S. Just to help, here's what my page looked like. Also, the hyperlink did not work. What the hell, Netflix?
A user does report that the live chat option is available for him, though.
Why is the Netflix live chat option not always available? What is the real problem?