I work for an organization that uses Gmail accounts that allow for multiple users to access an account simultaneously.

Does Gmail have a 'ghost mode' in which emails previously marked as unread remain marked as unread? If so where would I find it?

If an email gets marked as read by me someone else who actually needs to use the information in the email rather than cross-reference it may think someone has already done it.


1 Answer 1


The feature is called email delegation

The following is a snapshot of the available options when setting up email delegation: Delegate accesses settings

  1. Go to Settings > Accounts and Import
  2. Select Leave conversation unread when opened by others

For further details, see the help article in references.


Set up mail delegation - Gmail Help.