When receiving emails with pictures like .jpg attachments, Gmail no longer is previewing these, instead giving me the following message and associated options:

Apologies. There is no preview available.

Download or Connect More Apps

It then goes on to list connected apps and suggested third party apps. I have tried downloading the suggested apps and it still does not work. I also cannot seem to find where these "apps" are stored so that I can try removing and reinstalling them. What steps can I take to fix this?

1 Answer 1


Had the same issue, but this was due to the email being in the spam folder. As soon as I got it back to my inbox, the preview was back

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