In Gmail, I have Verdana specified in the "Default Text Style" setting. When I click remove formatting, it reverts to Sans Serif. What I'd like it to do is just remove the bold or font-size that came with pasted text. Is there a way to configure Gmail so that remove formatting to revert the selected text to Verdana normal with normal size?
I have 2 personal Gmail accounts and also one account for my work, where we use Google Apps.
Surprisingly, in my 2 personal accounts, the behaviour is what you want - i.e., when clicking remove formatting, it falls back to your default settings, including any changes you made in your default settings.
In my work email, however, I have the same problem you are describing.
So I guess it depends on some configuration of the version of Google Apps my company is using. I am afraid that is not something you can configure inside your Gmail account.