I don't know whether I have done something wrong to my Google Apps domain or something. But, I have added and verified the alias domain successfully.

However, there is no dropdown domain to select while we create a new account like it used to be before.

And the the alias domain will be automatically set to the newly created domain.

Do I have to wait for some time after adding new alias domain or did Google changed something?

enter image description here

enter image description here

  • Answered by myself
    – Jeff
    Dec 14, 2014 at 7:21
  • I also meet this problem, i just added & verified new domain alias, when I add a new user there is no dropdown on the domain to select but only the primary domain. Does google already disabled this feature? Help much needed. thanks
    – user96538
    Jun 23, 2015 at 4:31
  • It's easy though they had done some crazy upgrade to their systems... Anyway what I did is pretty simple.. You just upgrade to premium on trial then after fix everything you disable it back to standard package..
    – Jeff
    Jun 23, 2015 at 6:08

1 Answer 1


A domain alias gives everyone another email address, an alias, with the new domain. For example, adding the domain alias.com as an alias to example.com, gives [email protected] another email address at [email protected]. Directions for adding a domain alias are here.

The behavior you are describing requires you to add another domain to your Google Apps environment, also referred to as a secondary domain. Directions for adding a domain can be found here.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.