I have added Stripe and require a payment of £0.99p. This is rejected with messsage "minimum $1" The Stripe website shows a minimum 50 cents. How do I get the payment of 99p accepted?
1 Answer
I am a developer at Cognito Forms.
The $1 minimum is the minimum payment amount required by Cognito Forms. This minimum amount is set to ensure that the payment amount can cover Stripe’s fees of 2.9% + $.30 as well as Cognito Forms’ 1% fee. The $.50 minimum payment required by Stripe is set to ensure their transaction fees are covered, so we needed to raise that minimum enough to cover both sets of fees.
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Thanks I understand, however £0.99 = 1.42 USD, is your answer still correct or can you update?– CERQLMar 17, 2015 at 14:13
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This is a current limitation. We will look into whether Stripe will be able to assist us enough with the currency conversions to make this work. Mar 18, 2015 at 14:55