1

I have added Stripe and require a payment of £0.99p. This is rejected with messsage "minimum $1" The Stripe website shows a minimum 50 cents. How do I get the payment of 99p accepted?

3

I am a developer at Cognito Forms.

The $1 minimum is the minimum payment amount required by Cognito Forms. This minimum amount is set to ensure that the payment amount can cover Stripe’s fees of 2.9% + $.30 as well as Cognito Forms’ 1% fee. The $.50 minimum payment required by Stripe is set to ensure their transaction fees are covered, so we needed to raise that minimum enough to cover both sets of fees.

  • Thanks I understand, however £0.99 = 1.42 USD, is your answer still correct or can you update? – CERQL Mar 17 '15 at 14:13
  • This is a current limitation. We will look into whether Stripe will be able to assist us enough with the currency conversions to make this work. – Jamie Thomas Mar 18 '15 at 14:55

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.