1

This is what I receive from every video that I am trying to play on YouTube:

near blank screen

I do not understand what is happening. All videos from other websites are working fine.

What is this HTML5 player and how can I completely remove it from my computer?

I am using Windows 7.

  • Could you include the browser you're using to help diagnose the problem – Kade Apr 1 '15 at 22:05
  • the latest version of firefox – jsguy Apr 1 '15 at 22:11
2

It is most likely an issue specific to your graphics card. Please file a bug at https://bugzilla.mozilla.org/enter_bug.cgi?product=Core then choose the video/audio component. Paste in the information from about:support and the right people will get notified and will jump onto it immediately.

  • Can you paste in the graphics section of about:support here? – Anthony Jones Apr 2 '15 at 21:00
  • You should have enough reputation to post whichever graphics you would like now. – jonsca Apr 3 '15 at 23:33

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