In the gmail inbox, the conversations show a preview that contains the beginning of the first email in the conversation. Is there a way to change the preview to show the beginning of the last email in the conversation instead?
Can you add a screen shot? Because in both my personal Gmail account and work (Google Apps mail) account, the single line preview for a conversation is the beginning of the last (most recent) message in the convo.
Oh, and i believe Google calls these "Snippets".