I'm encountering a strange issue with Gmail where it will freeze and crash the browser tab within a few seconds of accessing it (while logged in or after logging in). It seems to be consistent across browsers and platforms — it happens in Chrome 40 and Internet Explorer 11 under Windows 8 on my personal laptop, and in Chrome 40 under Ubuntu 14.04 on my desktop at work.

I managed to quickly access Settings and disable the People widget as suggested here, but it did not help.

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    How does it crash? What kind of message are you getting from the browser? In Chrome is it just crashing the one tab? – ComputerLocus May 5 '15 at 15:09
  • @Fogest I don't recall the IE error offhand but in Chrome the tab stops responding to all events, even scrolling, and shortly thereafter will display the "Aw, snap!" error page -- no details. It's just the one tab in either browser that crashes, nearly identical behavior. Edit: I tried Firefox in search of a better error message, and got it. Thanks for the help! – Matthew Read May 5 '15 at 15:18
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    Glad that at least one of the browsers was able to give you a helpful error report to help you solve the problem! – ComputerLocus May 5 '15 at 15:27

I just tested in Firefox 37 under Ubuntu and finally got a useful error message:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.

Script: https://talkgadget.google.com/…

It seems like it might be related to this bug report.

Following this I turned off Chat:

  1. Click the gear icon and choose Settings.
  2. Click the Chat tab.
  3. Choose "Chat off."
  4. Click Save changes.

That seems to have fixed the issue.

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