I have got two Gmail accounts. The first one created four years ago and the second one a few days ago given that the former has been deleted.

In the Gmail labels, I always noticed that there was a folder called 'Deleted' for the messages that I threw away from the inbox. There was another [below] folder called 'Bin' which was another folder for the same function but only when throwing messages away from a mobile device.

Now that I have signed up with this new account, the Deleted label has disappeared and there is no way to recover it. I tried out to create another label with the name 'Deleted' but of course it has got no function / role in Gmail , hence when I get to delete messages, it remains empty whilst the Bin folder gets filled up.

How can I recover this folder? Or, better, how can I create a new label with the function as main bin?

First account

Second account that I want to change

The first picture I posted refers to the first 'normal' account which had the default label, that is, 'Deleted'. The second picture I posted refers to the new account [created a few days ago] wherein I found out that the above label was not there and could not even be enabled through the settings because it does not exist. Strange but true.

  • 3
    I suspect that you used a third-party email client using IMAP and it created/used the "Deleted" folder/label. ("Deleted Items" sound like Microsoft Outlook.) Since you've not done the same with this new account, there's no new label. This is just a suspicion, though. Then again, Gmail doesn't have a need for two separate "Trash" labels, so I don't know how else it would have gotten there. (Some other third-party tool, perhaps.)
    – ale
    May 25, 2015 at 16:00
  • What is the "display language" set to in Settings > General? Do you only use the web interface to access your Gmail account?
    – MrWhite
    May 25, 2015 at 18:53
  • 1
    You also have Sent Mail and Sent Items in the first account. Sent Mail is Gmail's system label for sent messages.
    – MrWhite
    May 25, 2015 at 19:20
  • 1
    What other devices (and apps) have you used to collect your gmail? You mention a "mobile device" (presumably you are not using the web interface on this?), although you say this uses the Bin.
    – MrWhite
    May 25, 2015 at 21:10
  • On the mobile, I do not use the web interface and it uses the Bin, not the Deleted Items. It ought to be the contrary, I suppose.....
    – Francis
    May 25, 2015 at 21:35

1 Answer 1


Deleted items is not a system label like Spam or Trash (Bin if you are using English-UK), it's a custom label. You could add it manually, by adding or connecting the third-party app that created it for you if there is any that did that.

In regarding of deleted messages being moved to Deleted items instead of the Trash/ Bin label, Gmail web interface by itself, doesn't move deleted messages to a custom label. This could be done by user or connected app action, like deleting messages from a device with Windows Phone (See references 2 and 3).

Some people don't like Trash / Bin because it is cleaned up automatically, and prefer to use a custom label to be able to "undelete" their deleted messages at any time, so some developers could made a tool or add this behaviour to their apps.

1 Using labels - Gmail Help
2 Deleted emails are sent to the "Deleted Items" folder instead of the Trash folder. Why?!
3 Tired of "Deleting" emails only archiving them? Look no further

Gmail System Labels (for English - UK)

Gmail System Labels

Gmail view message for Trash / Bin (search [in:trash])

Attribution The references 2 and 3 were shared by the author of the question, Francis, through comments to this answer.

  • Yes, it is true. I picked over other Gmail accounts that I have got and none but this one has got the 'Deleted items' label. But now I have got a question ...how is it possibile that a non-default label without even my authorization, is set as the default trash when i delete a message? If the 'Bin' label is the default label, the deleted messages ought to be moved to this one folder as soon as i push the delete button and not in the 'Deleted items' label. So, why everything is on the contrary in this account?
    – Francis
    May 25, 2015 at 18:10
  • 1
    Bin is the system label for deleted messages in en-UK, not Deleted items. If you go into Settings > Labels you can see what the "System labels" are on your system.
    – MrWhite
    May 25, 2015 at 18:45
  • 1
    "So, why everything is on the contrary in this account?" What sort of third-party tool did you use on this account? An external client? Something to help you manage your messages? Did you migrate from somewhere else? There must have been something.
    – ale
    May 25, 2015 at 19:42
  • 1
    @Francis The "Show in IMAP" checkboxes will only be visible if you have enabled "IMAP" for your account. IMAP only needs to be enabled if you want to collect your email with a third party email client using the IMAP protocol. (So, you must have enabled IMAP on your first account.)
    – MrWhite
    May 26, 2015 at 12:06
  • 1
    @Francis Yes (that is also what AI E suggested in the first comment), but I thought this was happening on the web interface of Gmail (although maybe that was an assumption)? You stated that when you access Gmail on mobile it (correctly) moves those messages to the Bin. So, it seems you are using another app after all. (To be honest, when accessing Gmail on a mobile device - Android or iOS - I have found the best experience to use the dedicated Gmail app, which doesn't actually require IMAP afaik.)
    – MrWhite
    May 26, 2015 at 13:26

Not the answer you're looking for? Browse other questions tagged or ask your own question.