I have an old Hotmail account that Microsoft converted to an Outlook.com account. Starting a few days ago, I have been blocked from access to my email (via Microsoft.com web access), by a pop-up that requires action on a Skype account. I have been unable to block or bypass this pop-up:
I don't have a Skype account, don't want a Skype account, and don't want to agree to any terms regarding a Skype account. The pop-up options are sign-in or sign-up, and the "continue" button signifies acceptance of terms.
I've found posts online describing a possible solution of removing or opting out of Skype integration from within an existing Skype account, but that requires creating an account. I also found advice online for modifying the Windows registry to remove Skype, but I use Linux, so that's not a help.
I managed to get into my Outlook.com user profile before the pop-up loaded, but the only option there was similar access to signing up. I logged into Skype with the Outlook.com credentials. However, since I don't have a Skype account, it took me to a Skype sign-in/sign-up screen:
If I simply click on the green "I have a Skype account" button, it takes me back to the previous login screen, a vicious circle.
Is there a way to completely remove Skype association from Outlook.com so I can simply access my email, or is there now no email access if I don't create a Skype account?
According to this article, Microsoft replaced Messenger with Skype in Outlook.com, using the Messenger infrastructure. This article discusses the Skype software no longer being necessary; it's been replaced by a browser plugin. It describes the signup process, which starts via the screen in the second picture, above, and it downloads the plugin upon completion of the signup. So the absence of Skype on my machine is apparently irrelevant.
In this article, the author describes a method for disabling the Skype integration by editing the Hosts file to block the site hosting some Skype scripts. The instructions are for Windows, and I'm not familiar enough with it to translate it to the equivalent for Linux. It isn't clear whether this would actually stop the pop-up, though (which is what blocks access to the email). The pop-up deals with signup before Skype is even installed.
These kinds of odd behaviors often disappear when ad blockers and/or tracker blockers are disabled for the site. That didn't help in this case.
So far, the problem has occurred across multiple browsers in Linux, but not with any browsers in Windows, and some of the browsers are the same on both platforms.