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I have a Gmail filter set up to forward some emails to another account.

Filters

The filter is correctly finding all of the incoming emails and is labeling them "WAVE" as it is supposed to. But it is not forwarding the email as it says it will.

I have already entered the forwarding confirmation code that was sent to the receiving email. I have also followed each of the steps on several tutorials, but to no avail.

Does anyone have any idea what the problem may be?

  • 1
    Just give a try to this-> change the order of the filters - first forward, then label. Take a look here, someone has already faced similar problem. – serenesat Jul 2 '15 at 6:28
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    I have tried it both ways and with no label at all...no good. Thanks for the forum though, I was looking for that. – Eman Jul 2 '15 at 17:18
  • Is the other email set as an alias of your current email account? – Amit Agarwal Jul 24 '15 at 6:08
  • did you figure it out? – knagode May 16 '18 at 9:06
  • Any update? I'm seeing mails get forwarded, but only after several hours sometimes. – BBaysinger Aug 28 '18 at 18:32
1

I had the same issue, and in my case it turns out that I had expected to be able to list off multiple emails with commas as delimiters in the From field when setting up a filter. It turns out I have to use OR as a delimiter. Now forwarding is working for me.

Expected to work:

From: foo@email.com, bar@email.com

Actually works:

From foo@email.com OR bar@email.com

The autocompletion in the filters works with commas, but not OR, which makes it confusing UX. Here's a list of all the operators: https://support.google.com/mail/answer/7190

1

A bit of an old question now but I just ran into the same issue and for me the solution was to not attempt to forward to an alias. I had to set the forward using the actual email address.

e.g. you have two emails:

  • me@example.com (actual email address)

  • support@au.example.com (alias for above "me@example.com")

If you attempt to forward your gmail using the address support@au.example.com it will not work. You must forward to a non-alias address.

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