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I am the new secretary for a association. I spent a great deal of time entering contacts from the group including Name and email. When I sent my first group email it displayed the email instead of the names I had so painstakingly entered in my group contact list. Can I change the display settings? I am much more familiar with Zimbra (which I use at work) and very clumsy with Gmail.

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It's possible that you added to the group only the simple email address (username@domain.com) instead of the full email address ("First Name" ) corresponding to each contact.

Instead of adding the simple email addresses to a group, from Create contact groups - Gmail Help , ...

To add contacts to a contact group:

  1. Select the contacts in the Contacts list.
  2. Click the Groups button Groups button.
  3. Select the group you'd like to add the contact to, or select Create new to create a new group.
  4. If you have multiple addresses saved for a contact, you can choose which address should belong to the contact group by opening the contact and clicking the small arrow next to the group you'd like to modify.

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