- Maybe the problem is the following: You created a google group, let's call it firstname.lastname@example.org. One of the members sent a message to the group. You would like to make sure that everyone in the group can see a reply written by another member.
In this case, simply choose the following setting:
Settings -> Email options -> Post replies (scroll to the bottom to find this): "To the entire group."
- Maybe the problem is the following: You created a gmail address, let's call it email@example.com. Let's say two committee members, A and B, share access and responsibility for this. Now suppose a random person sends an inquiry to this address, and Committee Member A reads it and responds to it. How do we make sure Committee Member B sees the reply A sent?
In this case, we set up two forwards so that all incoming and outgoing mail to and from firstname.lastname@example.org gets forwarded to the personal email accounts for A and B.
If neither of these is the actual problem you're trying to solve, please clarify.
Thanks for the partial clarification. The only way I can imagine this scenario, where a random person can send an email to the group, and have it not bounce back, is if your setting is
Basic permissions: Post = Public.
To control spam, I assume you also have
Moderate messages = Moderate messages from non-members of the group.
Is this correct?
If so, I can think of two ways of accomplishing your goal.
- When you moderate the message, you could cc the non-member author.
- In your instructions to non-members for posting messages, you could tell people to put their email address at the top of the message's body, before their content.
Either way, group members should be instructed to respond to both the group and the non-member.
This solution is not automatic, because you're proposing to use googlegroups in an unorthodox way. It's the best I could come up with.
You may want to create a test group for playing around with. You would open two browsers, and you would log into your normal gmail account in one, and some other gmail address in the other, to simulate the non-member poster.