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I have a Google Group where I organize only by topic (not category). Sometimes a reply to Topic X will appear as a new topic, Re: Topic X. And this can happen more than once, so that there are multiple Re: Topic X topics listed in the web interface. This seems to happen not just with email replies, but also with web interface replies.

Why is this happening. Can I turn it off?

  • Is this something you have experienced first hand, or something that only appears to inflict your users? – MrWhite Jul 20 '15 at 19:23
  • @w3d It has happened once to me. Unfortunately, I do not recall if there was anything different in my behavior. Specifically, I try to always use the web interface, but I wonder if I answered that one by email instead. – Alan Jul 21 '15 at 13:26
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Short answer

If this happens only sometimes could be a glitch.

Alternatives

As consumer account users we could only post a question as a issue report to the Google Groups - Google Apps for Work Help Forum. As Google Apps for Work or similar account user you could ask the organization admin to submit a support ticket.

If this happens always the group owner or administrator should check the group settings.

References

Change how your group’s topics are displayed - Groups Help

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