I have an unpaid bill in AWS (I've been using Free Tier so far) and I already added my debit card to AWS.

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However, when I select bills, I have no option for paying it, I can only download it in PDF.

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If I click the Make Payment button, it takes me to Payment History (where I can't see the previously paid bill).

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As I recall, I paid a bill a year ago (hence the added debit card), but it seems they changed something. How could I do that?

  • What happens if you click that blue Make Payment button? Is that for something else?
    – MC10
    Commented Aug 3, 2015 at 20:08
  • 2
    Contact Amazon?
    – Ramhound
    Commented Aug 3, 2015 at 20:10
  • @MC10 See the update question.
    – Nestor
    Commented Aug 3, 2015 at 20:15
  • Maybe you need to set the card as the default: docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/…
    – MC10
    Commented Aug 3, 2015 at 20:25
  • 2
    @Nestor, In your last screenshot, under actions column it says contact us for you while for me it says pay now. So you must contact them
    – clhy
    Commented Aug 3, 2015 at 20:32

1 Answer 1


I've contacted Amazon Customer Services and they've helped me. For the record, the payment was charged on my debit card automatically so I didn't have to use any pay button.

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