I created a form today (free plan) and included a notification email and a confirmation email. I have submitted 3 entries and have not received any of the automatic responses. What am I doing wrong?



Did you ever receive the notification messages?
I did a quick check and I do see multiple times where your Colleges Email gateway delayed accepting messages on 8/7, but appeared to accept the mail later on.
We were seeing a response like this:
Remote Server IP: SMTP Response:451 4.3.2 Please try again later

If you are still having problems receiving email just fill out our Write-Us form on our homepage or just click on the "Submit A Support Request" option on our help website https://www.cognitoforms.com/support

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.